Terms & Conditions
Effective date: June 15, 2025

These Terms & Conditions apply to all digital products, services, and offers sold through this site, which is owned and operated by kJOY Designs, a sole proprietorship doing business as Katie Costello Coaching (“Company,” “we,” or “us”). By purchasing or using any product or service through this website, you (“Customer,” “you,” or “your”) agree to the following terms:

1. Digital Products & Refund Policy

All sales are final. Due to the digital nature of our products and programs, no refunds will be issued under any circumstances, including for non-participation. If you choose a payment plan, you agree to complete all remaining payments regardless of engagement or usage. Chargebacks are not permitted and will result in legal action to recover fees, costs, and attorney’s fees.

2. Access & Usage Rights

You receive 12 months of access to the program(s) you purchase, beginning on the date of purchase. Access may include videos, templates, PDFs, and additional resources.

You receive a limited, non-transferable, non-sublicensable license to access and use the content for your personal and internal business use only. You may not reproduce, share, resell, distribute, or publicly display any of the content without written permission.

All content on the site, including program materials, videos, documents, and designs, is owned by kJOY Designs and protected under intellectual property law.

3. No Guarantees or Professional Advice

Nothing provided through our programs or website is medical, legal, therapeutic, or financial advice. We make no income guarantees. Testimonials reflect individual results and are not a promise of success. You agree to take full responsibility for your actions, decisions, and results.

4. Intellectual Property

All materials provided through this site are owned by the Company. No part of the program(s) or content may be copied, republished, modified, or distributed without written consent.

You may not:

  • Share login information or grant others access.

  • Use program content for commercial purposes outside your own business.

  • Represent Company material as your own.

5. Limitation of Liability

We are not responsible for damages arising from your use or misuse of any content. To the fullest extent permitted by law, the Company disclaims all warranties, express or implied. In no event shall we be liable for any indirect or consequential damages. Our total liability shall not exceed the amount paid by you for the product or service.

6. Indemnification

You agree to indemnify and hold harmless the Company, its owner, affiliates, and team members from any claims, damages, or expenses arising out of your use of this site, violation of these terms, or infringement of intellectual property or rights.

7. Privacy and Communications

Your personal information is governed by our Privacy Policy. By purchasing, you agree to receive email communications from us related to your purchase and other offers.

8. Termination

We reserve the right to revoke access at any time if you violate these Terms & Conditions. No refunds will be issued.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Commonwealth of Massachusetts, without regard to conflict of law principles. Any disputes shall be resolved through binding arbitration in Massachusetts.

10. Changes to These Terms

We may update these Terms at any time. You are bound by the version in effect at the time of your purchase.

Contact Us
If you have any questions about these Terms & Conditions, please contact:
📧 [email protected]